CMAC

Welcome to CMAC Website

Our Vision

To be people centered and service focused alternative dispute prevention, resolution and social justice agency.

Our Mission

To promote suitable, speedy and accessible dispute prevention and resolution through the: -Promotion of labour, harmony and social justice. -Contributing to decent work -Building internal and external competencies; -Modernized systems and processes and -Informed stakeholders

Our Values

We are committed to and hold each other accountable to live the following Values: Independence, Professionalism Integrity and Impartiality,

The Conciliation, Mediation and Arbitration Commission (CMAC) is a Category 'A' group 'C' Government Public Enterprise under the Ministry of Labour and Social Security established in terms of of Section 62 of the Industrial Relations Act No. 1 of 2000 as (Amended). CMAC Governing Body is a tripartite body composed of a Chairperson and eight other members appointed by the Minister of Labour Advisory Board. The Board is constituted by two Representatives from organized labour, two representatives from organized business, two Government Representatives, two special skills and an Independent Chairperson. The Executive Director is an ex-officio member of this Governing Body and its Secretary.

Core Functions of the Commission

Values

  •  We are free of control in our decision making.
  • We take responsibility of our actions and find solutions.
  •  We strive to maintain a high professional ethics and standard of performance in a way that reflects skill, knowledge and experience whilst being inclusive.
  •  We observe strong moral and legal principles.
  • We are consistent in the way we treat our internal and external Stakeholders
  • We are willing to challenge inappropriate behaviour.
  • We keep our promises and deliver on our commitment.
  •  We remain neutral by not supporting either side in disputes.
  • Treat people equally in a reasonable way and according to the law whilst ensuring conducive atmosphere to speak up and show transparency by presenting facts openly and honestly.

Latest Updates

Dear Stakeholder,
 
The Conciliation, Mediation and Arbitration Commission [CMAC] invites you to participate in the 2026 Annual Labour Law Seminar [ALLS], a premier forum bringing together key Industrial Relations stakeholders including Judges, Legal Practitioners, HR/ IR Professionals, Trade Union Leaders, Employer Representatives, Policymakers, and Academics to interrogate emerging labour law trends and to collectively shape responses that promote industrial stability, social justice, and decent work.
 
Held under the theme Strengthening Industrial Relations for Fair and Inclusive Workplaces in an Evolving World of Work”, the seminar will explore emerging labour law trends, including Artificial Intelligence [AI] in recruitment, the future of collective bargaining, regulation of platform work, data protection and workplace privacy, as well as mental health, disability, medical incapacity, and termination on medical grounds. Discussions will also address decent work, social justice, and the role of labour institutions in promoting industrial stability during periods of change.
As Eswatini navigates new workplace realities, the CMAC 2026 ALLS promises rich insights, practical guidance, and forward-thinking solutions that respond to today’s challenges while preparing stakeholders for the future of work.
Be part of the conversation shaping the future of Labour and Industrial Relations!