Processes

How and When Do I Refer a Dispute to CMAC


Prior to the amendments to the Industrial Relations Act in September 2005, a dispute was reported to the department of labour. The department of labour investigated the dispute and then transmitted it to CMAC.

The industrial relations act amendments decreed that initial dispute reporting and investigating will now be done by CMAC.

1.  WHERE DO YOU REPORT A DISPUTE?

  • Only at CMAC.
  • Reported to the CMAC office in the Region  where the dispute first arose.

2.  WHERE  ARE THECMAC REPORTING OFFICES?

  • Mbabane - Asakhe House
  • Manzini - Enguleni Building
  • Siteki - Government Complex
  • Nhlangano - Skonkwane Complex
  • Simunye - Simunye Plaza
  • Piggs Peak - Piggs Peak Labour offices                        

3.  WHAT IS A DISPUTE?

A dispute includes a grievance, a grievance over a practice, and means any dispute over the:

Entitlement of any person or group of persons to any benefit under an existing collective agreement, Joint Negotiation Council agreements or Works Council agreements;

Existence or non-existence of a collective agreement or Works Council agreement and Joint Negotiation Council agreement;

Disciplinary action, dismissal, employment, suspension from employment or re-engagement or reinstatement of any person or group of persons;

Recognition of an organization seeking to represent employees in the determination of their terms and conditions of employment;

Application or the interpretation of any law relating to employment; or

Terms and conditions of employment of any employee or the physical conditions under which such employee may be required to work.